Refund policy

CarinaWorld Trends

Return, Refund & Exchange Policy

Last Updated: October 29, 2026

At CarinaWorld Trends, customer satisfaction is important to us. We want you to enjoy your shopping experience and feel confident in every purchase. If an item does not meet your expectations, please review our return, refund, and exchange policy below.

1. Return Eligibility

Customers may request a return within 30 days of receiving their order, provided the merchandise meets the following conditions:

  • The item is unused, unworn, and unwashed.

  • The item is in its original condition, with original tags, packaging, and accessories, where applicable.

  • Proof of purchase, such as an order confirmation or receipt, is provided.

Items that do not meet these requirements may not qualify for a return, except where applicable law requires otherwise.

2. Non-Returnable Items

For hygiene, safety, or product-specific reasons, certain items may not be eligible for return unless defective, incorrectly supplied, or otherwise covered by applicable law. These may include:

  • Personal-care, beauty, and hygiene products that have been opened or used.

  • Earrings and other designated intimate or hygiene-sensitive products.

  • Gift cards and digital products.

  • Items marked “Final Sale,” where permitted by law.

Please review product descriptions carefully before placing your order.

3. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Include your order number, a description of the problem, and clear photographs when appropriate. We will review your request and, where appropriate, offer a replacement, exchange, refund, or other remedy in accordance with applicable law.

4. How to Request a Return

To initiate a return:

  1. Contact our customer service team using the contact information provided on our website.

  2. Provide your order number and the reason for the return.

  3. Wait for return instructions and authorization, if required.

  4. Package the approved merchandise securely and follow the return shipping instructions.

Please do not send merchandise to an address that has not been confirmed by our customer service team.

5. Return Shipping Costs

For returns due to a change of mind, incorrect sizing selected by the customer, or personal preference, the customer is responsible for return shipping costs unless otherwise stated.

If an item is defective, damaged, or incorrectly supplied, CarinaWorld Trends will provide an appropriate remedy and handle shipping costs as required by applicable law and the circumstances of the order.

Original shipping charges are generally non-refundable for voluntary returns, except where required by law or where the return results from our error.

6. Refunds

Once your returned merchandise has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method within 5–10 business days after approval. Your bank or payment provider may require additional time to post the credit.

Shipping charges, promotional discounts, and other adjustments will be handled according to the original transaction and applicable law.

7. Exchanges

Exchanges are subject to product availability. If you need a different size, color, or eligible item, contact us to determine whether an exchange is possible.

If the requested replacement is unavailable, we will discuss the available alternatives, including a refund where appropriate.

8. Sale and Promotional Items

Discounted merchandise may be eligible for return unless clearly identified as final sale, subject to applicable law. Promotional offers, bundle discounts, and free gifts may affect the refund amount if returned merchandise changes the terms of the original promotion.

9. Lost or Delayed Packages

If your order has not arrived within the estimated delivery period, contact us with your order number. We will work with the applicable shipping carrier or fulfillment provider to investigate.

A shipment marked as delivered but not received will be reviewed on a case-by-case basis. Any remedies will be handled in accordance with applicable law and the circumstances of the shipment.

10. Order Cancellations

Please contact us as soon as possible if you wish to cancel an order. We cannot guarantee cancellation once an order has been processed, shipped, or transferred to a fulfillment provider.

If an order cannot be canceled, you may request a return under the applicable terms of this policy.

11. Dropshipping and Third-Party Fulfillment

Some CarinaWorld Trends merchandise may be shipped directly from our fulfillment partners. Return procedures, processing times, and available options may vary by product or supplier.

Customers should contact CarinaWorld Trends before returning any merchandise so we can provide the correct instructions. CarinaWorld Trends remains the point of contact for customer service and will address eligible claims in accordance with this policy and applicable law.

12. Contact Us

For questions about returns, refunds, exchanges, or order concerns, please contact:

CarinaWorld Trends Customer Service

Email: dixieleadmin@gmail.com

Website: carinaworldtrends.com

Please include your order number in all return-related inquiries.

Our Commitment

Thank you for shopping with CarinaWorld Trends. We appreciate your trust and are committed to providing a positive shopping experience, responsive customer service, and fair treatment of our customers.

CarinaWorld Trends — Style, Quality, and Confidence.

This policy does not limit any consumer rights that cannot legally be excluded or restricted under applicable law.